Join us every 1st and 3rd Monday at 9 AM MST and Learn How to Sell More Contact Center and UCaaS in Today's Rapidly Growing Market
Biweekly CC and UC Webinars, Built For You
The Telarus CC/UC team will address the four webinar series topics outlined below. This is also your opportunity to ask our experts your questions and concerns that arise from your client interactions and opportunities.
Join Telarus as we discuss one of the fastest growing markets in the world: cloud contact center. Learn how contact center is a rapidly growing market, revenue stream, and what the landscape looks like today versus 5 years from now. We will help you learn about the ins and outs of how to find opportunities, what questions to ask, the tools that are at your disposal, how to use the Telarus Contact Center Specialty Group, and generally how to WIN!
#2: Unified Communications: the Gateway to Contact Center
Join this discussion to learn how your customers are transitioning from on-premise solutions to other solutions like Unified Communications as a Service (UCaaS). We'll dive into how Communications Platform as a Service (CPaaS) is affecting the world of UCaaS and how UCaaS can lead to a conversation about Contact Center as a Service (CCaaS). If you’re not having this conversation with your customers today, someone else may be.
#3: How to Prospect for Contact Center Opportunities
Join the 3rd webinar in our Contact Center series as we go over best practices when prospecting for Contact Center opportunities and building your Contact Center practice.
We will explore the following topics throughout the call:
- How to determine a Contact Center opportunity
- Prospecting into your current book of business
- Prospecting on Linked-in
- Proper cadence process to receive maximum results
#4: Factors Driving CX in Contact Center
Join us as we discuss the power of today's driving forces like Artificial Intelligence, work force management, work force optimization, omni-channel, and analytics.