Contact Center
At Telarus, we have a team of experienced engineers and solution experts who specialize in contact center as a service (CCaaS) solutions that navigate complex compliance regulations, such as data privacy laws, and address security concerns related to sensitive customer data.
Revolutionize the Customer Engagement Journey
Your customers need modern contact centers with innovative solutions that marry machine-learning technologies with human interactions to optimize the customer experience.
Chart the Course
Get the necessary tools and expertise to address the needs of the digital customer journey
Reduce Costs
Demonstrate to customers how to decrease costs while improving efficiency and productivity
Tap into Expertise
The Telarus team drives contact center sales with the most certifications and years of solution delivery experience
Accelerate Your Customer Growth in Contact Center
Learn how to evolve your contact center sales opportunities.
Navigate conversations around a “digital first” customer journey.
Position new AI tools for customer self-service, voice recognition, and predictive analytics.
Delineate tools for workforce engagement, quality management, and performance management.
Leverage Telarus contact center experts with over 300 certifications.
How It Works
Acquire a deep understanding of the latest best practices, industry trends, and emerging technologies, and stay up-to-date on the rapidly evolving field of CCaaS.
Engage in comprehensive discussions with your customer to determine their specific requirements. Here, you’ll identify their unique business requirements, customer service goals, and operational challenges.
Design a flexible and scalable contact center plan that accommodates the customer’s current demands and enhances customer satisfaction.
Our team helps you select reputable suppliers that offer the necessary products, services, and support, and will negotiate agreements that protect both the customer’s interests and your own.
Work closely with your suppliers to ensure the deployment of the contact center solution proceeds smoothly, and close the deal!
Related Resources
Today we wrap up our first series of 2024 as we venture into Unlocking Cloud Potential with strategies that will work in this year and beyond! On with us for this episode, we have Daniel Beckworth of WhiteOak Solutions.
Subscribe to the Next Level BizTech podcast, so you don’t miss an episode!Amazon Music | Apple Podcasts | Listen on Spotify | Watch on YouTube Join us today as we […]
Today in the studio, we're joined by Jason Stein, Telarus VP of Security. Jason talks about blunders in the sales process we've seen in deals, from vendors, and even from customers.
Today we wrap up our first series of 2024 as we venture into Unlocking Cloud Potential with strategies that will work in this year and beyond! On with us for this episode, we have Daniel Beckworth of WhiteOak Solutions.
Subscribe to the Next Level BizTech podcast, so you don’t miss an episode!Amazon Music | Apple Podcasts | Listen on Spotify | Watch on YouTube Jump in as we talk […]
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Upcoming Events
Aug 6 @ 12:00am
Telarus Partner Summit 2024
Gaylord Opryland Resort & Convention Center