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New Supplier Alert: Introducing BridgeConnex for CX Solutions and Managed Services

July 19, 2023

Did you miss this week’s “New Supplier Spotlight” Tuesday Partner Call featuring Michael McDevitt, Managing Partner of BridgeConnex? We’ve included some highlights about our newest CX supplier below and encourage you to listen to the full recording here.

What is BridgeConnex?

BridgeConnex, or as McDevitt likes to say, “Your Bridge to the Cloud”, specializes in UCaaS/CCaaS, network connectivity (e.g., hosted PBX, high-speed internet, and private fiber) and managed services solutions that best suit a client’s needs and budget. The company believes that customer service and quality should keep pace with improved technology. That’s why they are uniquely focused on white-glove customer service and competitive pricing regardless of a client’s size or budget.  

How is BridgeConnex different from a traditional telecom provider?   

BridgeConnex provides quality, reliable CX solutions nationwide. Businesses tend to come to BridgeConnex after having poor experiences with big telecom companies that didn’t provide the fully managed, dedicated support they needed. 

“We are known for our service and support in UCaaS and CCaaS. Every client receives a dedicated project manager and a money-back guarantee good through the life of the account,” said McDevitt. “So you can have complete piece of mind that your clients will be taken care of.”   

What do BridgeConnex managed services entail?

BridgeConnex will monitor and manage all of your client’s public internet connections, even if they are not a BridgeConnex customer. They will have one portal to see all bandwidth utilization and other critical statistics for performance on all of their internet connections regardless of what carrier or where they are. Services include network monitoring and managed network services.   

What about pricing?

BridgeConnex offers customizable and flexible plans, from “all you can eat buffet” style to shared models that might be more suitable for smaller businesses. “Our focus is on forging long-term relationships. We know business can fluctuate in today’s economic climate; we will work with customers on pricing to make sure they come out of downturns even stronger,” said McDevitt. 

To learn more about BridgeConnex, view the full 7/18 Partner Call recording here  

You can also meet the BridgeConnex team at the … 

2023 Telarus Partner Summit, July 31 – August 2  

Whether you’re a new or long-time Telarus Technology Advisor, Telarus Partner Summit is our pinnacle education and networking event designed to take your digital prowess to the next level. Choose from 40+ sessions hosted by Telarus subject matter experts and suppliers covering the latest technology trends and sales strategies, gather valuable insights from fireside chats and hands-on workshops, hear from our executives and industry thought leaders, and so much more. Register today – spots are filling fast! 

If you’ve never attended a Telarus Tuesday Partner Call, it’s a great way to stay informed about changes in the Channel and get updates on new advancements, news, and announcements from Telarus Suppliers. And with a new format and content, now is the perfect time to come on board.