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COVID-19 Information and

Telarus News on Events and Resources

As a valued member of the Telarus family, we appreciate the trust you place in us and the relationships between our partners, employees, and suppliers.

In the current situation with COVID-19, we are here to meet your needs. Please know that we have your back and have all employees working virtually. We are evaluating our event schedule and making decisions to keep or reschedule on a case-by-case basis.

As of now, we are rescheduling all events through late summer. Right now, Telarus Partner Summit is still on. We have been watching the information from the Centers for Disease Control (CDC) and the World Health Organization (WHO). Still, we understand many local communities are also receiving updates from their local city and county health departments.

In all cases, your partner support manager is your best resource for instant updates, and if that person is out, they will be covered by one of their peers.

Relationships with our partners, suppliers, and employees are our lifeblood. We watched the situation unfold with the canceling of Channel Partners at the last minute, and we wanted to take a more proactive approach so you can plan your travel.  Please frequently visit our events page for these changes and updates.

Go to Events PageGo to Events Page

Resources Available:

COVID-19 Marketing Flyer

We have created a flyer specific to Remote Worker Enablement in light of COVID-19 that you can add your branding and contact information to and deliver to your customers. We are not charging Loyalty Points for this flyer. Send your logo, email, website, and phone number to our graphic design team here >

Paycheck Protection Program Flyer

We have created a flyer specific to the Government’s Paycheck Protection Program that you can add your branding and contact information to and deliver to your customers. We are not charging Loyalty Points for this flyer. Send your logo, email, website, and phone number to our graphic design team here >

Instant Website Content

We have created HTML embed codes that you can copy and paste right into your website. To obtain the embed codes, please request them through the Partner Loyalty Rewards portal in your Telarus Back Office. This is provided at no cost to you. Upon submitting the request form, you will receive an email with instructions. You can preview the content for the US version here and the International version here.

Register to Sell Zoom Video Conferencing

To sell Zoom video conferencing through Telarus, you need to register here!

Notice: Heightened Security Risks

With concern for the novel coronavirus (COVID-19) spreading worldwide, it’s not surprising that malicious actors are taking advantage of the public’s need for knowledge. On March 6 the Cybersecurity and Infrastructure Security Agency (CISA) released the following information about cyber threat actors and the COVID-19 virus:
Cyber actors may send emails with malicious attachments or links to fraudulent websites to trick victims into revealing sensitive information or donating to fraudulent charities or causes. Exercise caution in handling any email with a COVID-19-related subject line, attachment, or hyperlink, and be wary of social media pleas, texts, or calls related to COVID-19.
CISA encourages individuals to remain vigilant and take the following precautions:
  • Avoid clicking on links in unsolicited emails, and be wary of email attachments. See Using Caution with Email Attachments and Avoiding Social Engineering and Phishing Scams for more information.
  • Use trusted sources — such as legitimate, government websites — for up-to-date, fact-based information about COVID-19.
  • Do not reveal personal or financial information through email, and do not respond to email solicitations for this information.
  • Verify a charity’s authenticity before making donations. Review the Federal Trade Commission’s page on Charity Scams for more information.
  • Review CISA Insights on Risk Management for COVID-19 for more information.

Free UCaaS Trials Available

As Patrick and Roger discussed on their “Work From Home Checklist” webinar, we have several providers offering free trials so your customers can enable video conferencing and other key UCaaS features quickly without getting sticker shock.  Many of our suppliers are at the ready to help your customers move to a remote workforce. We have compiled the generous offers we have received. Scroll down to see all the offers.

Industry Delays

Learn about Specific Industry Delays at the bottom of this page.