The October 1st Telarus Tuesday call welcomed Broadvoice’s senior director of strategic partnerships, Eric Brooker to discuss their wide arrange of IoT products and what makes Broadvoice great when it comes to multi-site customers. The entire recording is available here.
Where Does Broadvoice Win?
From a pager company run out of a college dorm in 1987, to one of the fastest-growing business cloud communications company in the US, Broadvoice invests in innovations with its solution and its people. Broadvoice is a channel-only organization. At the core they are a UCaaS company, they offer SIP Trunks, Call Center as well as Business SMS. So what separates Broadvoice from other providers? It is not just the features and functionality; what sets them apart is the fact that they own the platforms. Broadvoice built its platform, including the contact center platform they provide. Broadvoice plays well in many verticals regardless of seat size; when you think about Broadvoice don’t think of them as a specific seat size. Broadvoice tends to win in mid-market businesses with a relatively simplified UCaaS need, where the customer has budgetary considerations and sees the value in being able to manage things with the portal Broadvoice provides.
- 3-digit Extension Dialing – Access any extension from any location with 3-digit extension dialing.
- Site Redundancy – Keep your system up and running with SD-WAN services and 4G failover available by location.
- Hot Desking – Allow your team to efficiently work from all of your locations by logging into their extension on any phone.
- Overflow Calling – Configure overflow calling to have sites work together to manage call volume.
- Call Parking– Place a call in a specialized hold and have it be picked up by another phone anywhere in the organization.
- Overhead Paging – b-hive integrates with most overhead paging systems so you can connect your warehouse to your corporate office and every site in between.
- Call Paths – Share call paths across locations and cut costs by paying only for what you need.
- Central Faxing – Share one fax system across every location.
Connecting Multiple Locations Has Never Been Easier
To learn more about Broadvoice, visit www.broadvoice.com.