Ada is the trusted leader in AI-native customer service, designed to be your #1 customer service employee. Since 2016, Ada has powered over 5.5 billion interactions for leading brands like Square, Peloton, Canva, and Monday.com, delivering extraordinary experiences at scale through higher-quality, more efficient customer service in every channel. We offer unmatched control, transparency, and enterprise-grade security at scale, reducing wait times, boosting CSAT, and streamlining support across phone, email, messaging, and SMS. Our solution transforms 1,000+ person contact centers into teams that are 5-10x smaller—while delivering higher-quality customer experiences.

Go Beyond with Telarus

Discover unparalleled insights, access, and guidance to help you succeed and grow.