WHAT YOU SHOULD KNOW ABOUT MOMENTUM
Momentum offers residential, small business, and enterprise Voice over IP services, broadband monitoring and provisioning and managed support services. They have a simple formula for satisfying their customers across the board. They call it The Momentum Difference. The mantra is built upon their confidence that they will meet and/or exceed their customers’ expectations in all areas of service and support, and if for any reason they are unable to do so, they stand by their Money Back Guarantee.
- Implementation and Support– On site pre-sale site surveys, on site implementation for accounts larger than 10 seats, and 120 person Momentum owned call center open 24/7, 365.
- Fully Geo-Redundant Network– Fully meshed, fully redundant core network supporting two Broadsoft platforms with full failover.
- Portals and Automation– Full automation for MACD’s within Momentum’s proprietary web portal.
- Transparency into the Network– Ability to provide verifiable voice quality ensuring the maximum number of voice packets will be delivered as well as MOS scores on specific calls.
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