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master agent Telarus was recognized for delivering stellar performance, results and commitment to a trusted partnership

Sandy, UT January 31, 2018 — Telarus, today announced that it was awarded the NICE inContact Partner Award for top performance in Q418. This award recognizes the master agent who achieved the highest Q4187 bookings, as put forth in this quarter’s incentive promotion.

NICE inContact partners market and sell NICE inContact CXone, the world’s #1 cloud customer experience platform, helps organizations be first in their industry by powering exceptional experiences for customers and employees. CXone is the first and only platform unifying best-in-class Omnichannel Routing, Analytics, Workforce Optimization, Automation and Artificial Intelligence—all built on an Open Cloud Foundation.

Telarus received the Top Master Agent Q418 award on January 31, 2019. At this time, they were presented an award check as outlined in the Q418 Master Agent promotional spiff.

“NICE inContact thanks Telarus for their outstanding efforts and results. This well-deserved recognition is a result of our shared commitment to work together for mutual success,” said Brett Theisen of NICE inContact, “Our partners trust us with their most important and valuable customers and leads. They are an extension of our team and a vital part of helping contact centers win in the customer experience economy.”

“We are thrilled to be honored as the top performance in Q418 by Nice inContact,” said Ray Hicken, Telarus VP of operations – CCaaS and UCaaS. “Our long-running relationship with Nice inContact and our continued focus on the cloud contact center demonstrates that the aligned strategies are paying off for both companies.  We appreciate our partners who see the wisdom & value of bringing the leader in this space, Nice inContact, to be evaluated by their customer. Telarus will continue to build our contact center practice, and Nice inContact is critical to this growth plan.”

 About Telarus

Built for You, Telarus is the largest privately-held technology services distributor (master agent) in the United States. Our dynamic agent-partner community sources data, voice, cloud, and managed services through our robust portfolio of 170 leading service providers. We are best known for our home-grown software pricing tools and mobile apps that are unique in the industry. To help our partners grow their businesses even more, we’ve assembled the best support organization in the business, which includes SD-WAN, Cloud, mobility, contact center, and ILEC specialty practices whose primary goal is to help our partners identify and design the right technology solutions for their customers. To learn more about the Telarus opportunity, please visit, or follow us on Twitter @Telarus.

About NICE inContact 

NICE inContact is the cloud contact center software leader with the world’s #1 cloud customer experience platform. NICE inContact CXone™ combines best-in-class Omnichannel Routing, Analytics, Workforce Optimization, Automation and Artificial Intelligence on an Open Cloud Foundation. NICE inContact’s solution empowers organizations to provide exceptional customer experiences by acting smarter and responding faster to consumer expectations. NICE inContact’s DEVone developer program is an extensive partner ecosystem, providing applications from partner companies on the CXexchange marketplace that are designed to integrate with CXone. NICE inContact is recognized as a market leader by Gartner, Ovum, IDC, Frost & Sullivan, and DMG.

NICE inContact is part of NICE (Nasdaq: NICE), the world’s leading provider of both cloud and on-premises enterprise software solutions that empower organizations to make smarter decisions based on advanced analytics of structured and unstructured data. NICE helps organizations of all sizes deliver better customer service, ensure compliance, combat fraud and safeguard citizens. Over 25,000 organizations in more than 150 countries, including over 85 of the Fortune 100 companies, are using NICE solutions.