General Information

Effortless Supplier Quoting and Reporting Management with New Telarus Tools

October 27, 2023

Requesting and managing supplier quotes is easier than ever with new Telarus tools now available in the Agent Back Office. Trina Lambourne, VP of Partner Experience for Telarus, joined this week’s “Telarus Tools and Training” themed Tuesday Call for an informative overview of QuoteVue and commissions Report Builder, PLUS tips on how to make inquiries and hear back from the right team member as quickly as possible. Check out the recap below, and be sure to view the full call recording here to get the most out of this engaging discussion.

Telarus QuoteVue brings real-time visibility into the progression of your quotes. QuoteVue eliminates manual tracking and provides immediate connection with the right Telarus resources for rapid answers to questions and mitigation of discrepancies.

  • Access QuoteVue in the Agent Back Office under Customers >  Opportunities > QuoteVue
  • Quickly see all quotes by opportunity, customer, status, and line-item information and easily identify and contact the assigned Telarus team member at any point in the process. Drill down into quote details as granular as desired.
  • To learn more, check out the QuoteVue video course at Telarus University.

The Rapid Response Tool is a new tool that ensures our back office collects all the right information to complete your inquiry as quickly as possible.

  • Go to Customers > Opportunities > Engage Our Team
  • Request responses for pricing, registering a deal, or engaging with an engineer. The built-in prompts ensure that the back office team routes your information properly.

Telarus Report Builder is an extension of commission reporting, providing enhanced reporting flexibility and control over commission information. Now it’s easier than ever to create your reports, your way. (PS: This is a valuable business planning tool as you start strategizing for 2024!)

  • Go to Commissions > Commission Reports
  • Customize Telarus-provided commission reports, build custom reports, and export commission data to third-party reporting tools to easily navigate and analyze commission details, trends, and variances.

TELARUS TIP

Here are two best ways to request a quote and pricing information:

  1. Use the Rapid Response Tool in the Agent Back Office
  2. Email partners@telarus.com

(To ensure a quick response, please be specific in your subject line. E.g., customer name, type of request, date needed)

View the full recording of the October 24th Tuesday Call.   

If you’ve never attended a Telarus Tuesday Partner Call, it’s a great way to stay informed about changes in the Channel and get updates on new advancements, news, and announcements from Telarus Suppliers. And with a new format and content, now is the perfect time to come on board. 

Register Now