WHAT YOU NEED TO KNOW ABOUT NEXTIVA
Nextiva has customers in every vertical, ranging in size from 1 employee to thousands of employees. Although they don’t necessarily have a “sweet spot” some recent successes have been in the multiple location/franchise areas as well as companies that have a remote or mobile workforce.
Beyond product diversity, Nextiva’s key differentiator is providing exceptional customer service. At the foundation of Nextiva’s culture, you will find a passion for delivering what we call “Amazing Service,” and it drives everything they do. Whether it’s offering personalized system walk-throughs for new customers, providing instant troubleshooting for any issues, or even answering questions via social media – they provide you and your customers with great service in any and every way they can.
They are not a good fit for businesses with an international office looking to be on the same phone system as the US offices.
Nextiva Office – Hosted VoIP
Nextiva Advanced IVR