Transcript is auto-generated.
What’s up everyone? And welcome to this week’s Sam’s Minute Snippet, your weekly quick consumable content around the hottest topics in the world of CX.
This week, we are diving into a big one. The three rookie mistakes that can absolutely kill your AI pitch before it even starts. I see these way too often, especially when teams are under pressure to sell AI instead of solving problems. So let’s start the clock.
Now if you wanna lose trust fast, here’s exactly how to do it. Jump straight into a demo before you’ve even taken the time to understand the problem. Okay? You’re gonna start throwing out genetic ROI stats.
They sound impressive, but they don’t actually matter to the business. You start talking about AI features without even linking them to the buyers, KPIs, or the outcomes. Guys, these are the classic, look how cool the tech is moves and they do not work. So what’s the better way?
Guys, slow down, stay curious, connect the dots, ask better discovery questions, really take the time to listen. Right? Figure out what they’re on the hook for, what gets them promoted, and then position AI as a means to their end. Because when you lead with the relevance instead of, like, the razzle dazzle, you don’t just sound smarter.
You actually help the buyer make progress, and that’s what closes the deals. So I wanna hear from you. Which mistake do you see most often? Drop it in the comments below and share your best practices because this content is meant to help you hashtag go beyond.
Have a great week.