ChatGPT Best Practices- Get Better Results with ChatGPT Customization

In this week’s Sam’s Minute Snippet, we’re continuing our ChatGPT best practices series with a focus on customization and context. The more context you provide, the better and more relevant the responses will be. Instead of broad, generic questions, tailoring prompts with industry specifics, challenges, and goals leads to more useful insights. If the response isn’t quite right, refining it by adjusting the tone, structure, or audience perspective can make it even more effective. Treating ChatGPT as a strategic brainstorming tool unlocks deeper, more actionable value for your clients.

Transcript is auto-generated.

What’s up everyone? And welcome to this week’s Sam’s Minute Snippet, your weekly quick consumable content around the hottest topics in the world of CX.

Now we’re gonna keep going on our journey of GPT best practices. And this week, we’re going to cover how to customize something like chat GPT and use context to your advantage. So let’s start the clock.

Alright. So here’s a pro tip. The more context you give chat GPT, the better the responses you’ll get. Right?

And most people make this mistake of asking super broad questions like, well, how does CCaaS improve customer experience? And sure, you’ll get kind of a decent answer, but it’s not gonna be tailored to your actual client needs. So instead, I want you to think about specifics. Let’s say you’re advising a financial services company with say high call volumes and strict compliance requirements.

So a better way to ask it would be, well, well, I’m working with a financial services company that handles thousands of customers inquiries daily. Right? And they need better call routing and compliance management. What CCaaS features would be most beneficial for them?

And so by doing this, you’re actually setting chat GPT up to give you a response that’s super useful. And then here’s the best part. If the response isn’t quite right, you can keep refining it. Just ask.

Make it more concise or even better, list these benefits in a way a CFO would care about. Oh, buyer personas. I love it. And so when you treat chat GBT like a strategic brainstorming tool instead of just like a Q and A bot, you’re actually gonna get some pretty good insights that are super valuable to your clients.

Try it in advanced voice mode and just be prepared to be blown away. So on that note, let me know what you think in the comments below and share your best practices because this content is meant to help you hashtag go beyond. Have a great week.