Unified Communications

Ooma: Hospitality solution portfolio

May 27, 2022

The May 24th, 2022, Telarus Tuesday call welcomed Raj Shah, Strategic Enterprise Sales Manager, Ooma. Raj presented its hospitality solution portfolio for motels, hotels, resorts, and time-shares. He gave a short overview of the simple and cost-effective SIP Trunking bundles, Cloud phone systems, and POTS replacement solutions that drive Ooma’s growth in this industry. We learned about the 60+ hospitality brands that have moved to Ooma and a special promotion for Telarus agents that uncover hospitality opportunities.  The entire recording is available here.

About Ooma

Ooma is dedicated to empowering customers to connect in more innovative ways. We create powerful connected experiences for businesses and consumers, delivered through our intelligent, cloud-based software service platform. Ooma’s business and consumer phone service solutions are ranked #1 by customers in third-party surveys.

Ooma Enterprise Hospitality Solution Overview

Ooma Hospitality Solutions Portfolio

  • Phone Systems
    • Cloud-based communications that allow your employees to service customers on a single platform from anywhere, on any device
  • Managed Wi-Fi
    • Plug and play, reliable Wi-Fi with dedicated customer support
  • Call Center
    • World-class customer service with modern analytics and reporting tools
  • SIP Trunking
    • Scalable, pay only for what you need solutions that integrate seamlessly
  • Internet
    • Broadband, fiber, or wireless service to suit your business needs
  • POTS Replacements
    • Reliable phone service for emergency calling and more

Ooma Hospitality Solutions Portfolio

  • Cost-Effective
    • Cloud PBX TCO has been in line with the on-premises solution for over 10 years
    • SIP Trunking driving savings of 30-60%/month
  • Flexible
    • Re-Use Existing Phones & Equipment
    • Onsite, Cloud, and Hybrid Options
  • Value-Added Features
    • PMS Integration, Wake Up Calls, Mobility, Call Queues & more.
    • White-Glove Implementation and 24×7 Support

Ooma Enterprise Hospitality Cloud PBX

Hybrid Hospitality Solutions Deliver the Greatest Flexibility and Efficiencies

  • Detailed, customer-centric process
    • On-site survey and professional installation
    • Project management and transition planning
  • Tailored solutions streamline processes and deliver efficiencies
    • Economical pricing for guest room seats and low utilization areas.
    • Re-use existing guest room analog wiring and phones
    • Deployment of IP phones and value-added UCaaS features for staff and admin phones.
    • A unified dial plan.
    • Accommodation of voicemail message needs on legacy guest room phones.
    • Integration with ring-down phones for pool, fitness room, etc.
    • Integrations with PMS/HMS for features like
      Wake-up call, DND, call accounting, and voicemail.

Why Jazzware?

Ooma has partnered with Jazzware, which has 20 years of experience as the middleware between phone systems and hotel property management solutions.

Cloud PBX Hospitality Features

  • Powerful Web and Mobile features
    • Enterprise-wide administration
    • Intuitive navigation
    • Visibility into guests on property
    • Use with or without a property management system
  • Guest and Group Personalization
  • Call accounting and reporting
  • Hospitality feature set control
  • Personalized and bulk guest communications, alerts, and wake-up calls
  • Emergency and operational alerting
  • User management

Ooma Hospitality Case Studies

Ooma presented two Case Studies that gave a better insight into where Ooma can be a viable asset.  Watch the entire video to see these case studies shown in their entirety.

For more detailed information discussed in the call, please watch the recording on YouTube! The entire recording is available here.

To learn more about Ooma, visit www.ooma.com