Zultys is an omnichannel business communications platform that blends enterprise-grade telephony, collaboration tools, and contact center capabilities into one unified solution. As a 100% Channel-focused organization, Zultys offers true deployment flexibility that delivers the same consistent user experience. Its flexibility allows deployment in the cloud, on-premise, or a hybrid configuration via Zultys’ Hardware as a Service — the only true hybrid solution in the Channel — and it seamlessly integrates with popular business tools through application programming interfaces (APIs) and advanced integrations. With 100% U.S.-based support, most calls are answered on the first ring with an average hold time of just 16 seconds, backed by support SLAs for uptime and service and measured by the metrics that matter — time to first response, time to resolution, and engineer expertise.