Telarus Named #1 TSB for NICE CXone

May 12, 2022

NICE CXone Has Named Telarus their Number One Choice for Technology Solution Brokerages   

Sandy, UT — May 5, 2022— Telarus, the #1 Technology Solutions Brokerage of Cloud, Security, Unified Communications, Contact Center, Network Services, and Mobility and IoT, has once again been chosen as NICE CXone’s #1 TSB for 2021. Recently, NICE CXone announced that Telarus was recognized as the top producer of channel partner revenue among technology solution brokerages in 2021.  

“It’s an honor to award and recognize Telarus as our top TSB for 2021 after a record-setting year,” said Ray Hicken, VP of Strategy and Business Development for NICE CXone. “Not only did they earn the top TSB status for our organization, but they sold more in a single year than any TSB has in the history of our channel. I think that speaks to the level of focus and commitment they continue to invest into their CCaaS practice. It’s an honor to work with them and their partners, and from all of us at NICE CXone, we thank them and their sales partners for a terrific year and look forward to many more to come.”  

With this award, Telarus has now been recognized in five of the six previous years as NICE CXone’s top producer in the Contact Center space.  

“We are humbled and grateful to receive this great honor provided by our outstanding partner community,” said Brandon Knight, VP of Advanced Services for CCaaS. “This is the direct result of having the absolute best contact center partners in the entire channel, working with our dedicated, experienced team who joins forces with phenomenal support from the NICE CXone channel team.”  

“NICE CXone has long been the industry’s top provider. For us to once again be named their top TSB is a continued realization of our strategy to partner with the best suppliers, add value through our team of industry experts, and ultimately help our sales partners deliver the right solutions to their customers,” said Richard Murray, COO. “The continued dedication from NICE to develop next-generation technology and deploy it through the channel has been a longstanding success for NICE and Telarus. This partnership continues to drive incredible results, and we couldn’t be more thankful to our team at NICE, and of course, our best of breed contact center Sales Partners.”  

NICE CXone empowers organizations of all sizes to provide exceptional customer experience with the most advanced capabilities available today in a truly unified Cloud platform. NICE CXone delivers the world’s most comprehensive digital-first omnichannel offering in the CCaaS market. With digital-first omnichannel, CXone makes it possible for organizations of all sizes to reach more customers using voice and a range of digital channels – all unified on the CXone Cloud customer experience platform.  

If you are a trusted advisor, BPO consultant, sales agent, VAR, or MSP looking to add NICE CXone to your portfolio, please reach out to Telarus by calling 877-346-3232 or visit us online at  

About NICE 

With NICE, it’s never been easier for organizations of all sizes around the globe to create extraordinary customer experiences while meeting key business metrics. Featuring the world’s #1 cloud native customer experience platform, CXone, NICE is a worldwide leader in AI-powered self-service and agent-assisted CX software for the contact center –and beyond. Over 25,000 organizations in more than 150 countries, including over 85 of the Fortune 100 companies, partner with NICE to transform—and elevate—every customer interaction.   

About Telarus 

Telarus is the largest technology solutions brokerage in the United States, Canada, EMEA, Australia, and New Zealand. We have created the most efficient yet friendly community where our agent-partners source technology solutions through our robust portfolio of 290 leading service providers. To accelerate our agent-partner’s growth, we have created industry-leading apps, tools, and have experts that specialize in the development of technology solutions for Cloud, Cybersecurity, SD-WAN, ILEC, and UCXE. Coupled with our industry-recognized Sales Engineering team, Telarus also provides Account Management, Commissions, Marketing, and Specialty teams services. Our primary goal is unchanged since 2002; we accelerate our partner’s growth at scale in the most efficient manner possible. To learn more about Telarus and our award-winning services, please visit, or follow us on LinkedIn.