ShyftOff is a BPO that offers highly flexible 1099 staffing for contact centers with US and near shore talent. The “Uber Black of Contact Centers,” ShyftOff excels in supporting brands and BPOs who are experiencing high volatility in their contact center’s workforce management. ShyftOff’s agents are high quality, dedicated agents who average 33.65 productive hours per week, and who are capable of complex requirements. Our model allows us to deploy talent in 30 minute increments, meaning that we can achieve near-perfect occupancy, which generally results in 30%+ cost savings