What is Unified Communications?
With all sorts of new communication technologies gaining popularity, Unified communications is the term used to bring all of those different platforms in onto the same playing field creating better efficiency and flow. An ideal unified communications solution, for example, would allow one person to IM, call, video conference, collaborate with partners, and much more from a computer, smartphone, tablet, or whatever mobility medium he or she wishes to use, all in real-time.
UCaaS Technologies
A great Solution Provider will be able to integrate any combination or all of the following into one package whether its a single site or multi-site setup:
- Voice
- Scheduling/Calendars
- Desktop Sharing
- Accounting systems
- Emails
- Video Conferencing
- Individuals Real Time Availability
- Resource Planning Systems
- Instant Messaging
- Audio Conferencing
- Customer Relationship Management Software (CRM)
- And Much More!
