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Splice Core Service Offerings

By October 12, 2020 No Comments

The October 6th Telarus Tuesday call welcomed Splice national director of sales, Kyle Jones, to discuss how Spice can provide implementations and project management for any solution sold to your customers. The entire recording is available here.

Splice Core Service Offerings

Splice is a managed service provider; they generally focus on providing Help-Desk-as-a-Service or desktop support services. They also do a lot when it comes to infrastructure support; this includes managing and administering server infrastructure, whether on-prem or co-located in the cloud. The rest of Splice’s core service offerings include:

  • Remote Network Management
  • Onsite Support/Remote Project Work
  • Carrier NOC Support
  • New User On-Boarding/Offboarding
  • Data Backup & Recovery

Splice’s team can provide direct support and management of both onsite and remote IT projects based on the client’s specific requirements. Splice’s technical group can work in conjunction with strategic technology partners. They can also project manage all short or long-term projects to completion and under the budget guidelines required.

Core Competencies

As voice and data networks converge into a single IT network, Splice also provides a wide range of services for both legacy and VoIP. Splice is your single source for complete, end-to-end telephony solutions, from the inbound circuit DMARC to the instrument on the desk. Splice’s services support a variety of products, from every major manufacturer, including Adtran, Cisco, Lucent, Lifesize, ShoreTel and, Vidyo.

Splice currently provides custom and premised cabling services. This includes the installation and de-installation of Data and Dial Line/DMARC Extensions.

Splice has also had a lot of success in the SD-WAN space over the last five years. Neither SD-WAN Providers, Channel Partners of their competitors offer the following services for SD-WAN Support:

  • Nationwide and Global Locations
  • Management of IP/Broadband Circuits at each location
  • Onsite IT and Circuit Management
  • Decommissioning of existing WAN Infrastructure
  • Circuit Provisioning
  • SD-WAN Equipment Configuration
  • 24/7/365 Carrier Escalation & Resolution

Whether you need network provisioning for a new installation or you need to add, move, change or disconnect all portions of your network infrastructure with Splice, you can simply turn the task over to their team of experts. They will work with the carrier to get the job done.

To learn more about Splice, visit www.splicens.com.