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The May 28h Telarus Tuesday call brought MetTel director of IoT solutions & mobility, Felix Toscano, to discuss how their IT managed mobility solutions are designed to reduce your IT burden.

Why MetTel?

MetTel is a leading communications solution provider that integrates the most extensive selection of technologies into innovative and customized solutions for its customers. They provide forward-thinking control over all of your company’s mobile devices. Their managed mobility solutions are designed to reduce your IT burden and lower your costs. MetTel is in every single vertical, from the energy side to retail.

MetTel’s goal is to simplify mobility management and provide customers with a way to streamline and simplify the day to day operations. They consolidate vendors, platforms, and points of contact for service, billing, repairs, and provisioning.

Essentially MetTel has a lot of ways to customize deployments as well as their plans. Since they started their mobility department in 2011 they have grown significantly, they are currently able to ship over 350,000 devices per month, and that’s not the only way they have become.

MetTel makes sure each customer is assigned a dedicated project manager based on the size of the account; customers are also assigned a wireless care manager. What this means is that every customer will have a dedicated point of contact so you the partner no longer have to invest hours of your time trying to figure out how to help your customer. This provides more transparency in terms of who the customer is communication with as well as with the process MetTel will follow. MetTel also provides customized outlines for every single customer so that they are always aware of what the process will be.

With MetTel’s Bruin platform, you can intelligently control your entire telecommunications environment from a single portal. The important thing to keep in mind is that MetTel is not the third party, because MetTel is the carrier customers have full access to do everything via the portal. This includes:

  • Single bill for multiple carriers
  • Ticketing and integration
  • Easy ordering
  • Real-time provisioning
  • Robust Reporting
  • Live data for intelligent actions

There are a lot of functionalities and capabilities that customers gain when using MetTel’s Bruin Platform.

Fleet Automation Products


When you’re using intelligent devices, you need them to maintain connectivity at all time no matter where they are. With MetTel’s Single SIM, your devices will never go offline, even if they’re far from home. The IoT Single SIM facilitates global business by auto connecting to the strongest signal worldwide, monitoring status and collecting data on anything, from a sensor to a truck.

  • One World – With always-on connectivity that isn’t dictated by device, carrier or location, MetTel’s Single SIM effectively decreases your mobility costs around the world.
  • One SIM – No other SINGLE SIM can securely connect your devices automatically to the IoT with the strongest signal via the world’s largest communications network.
  • Always Connected – MetTel’s relationship with 650 carriers worldwide and their roaming agreement in more than 165 countries let you always stay connected no matter where you are or what device you are using.


MeTel also provides Fleet Management Solutions. Their easy to use mobile apps and web-based software enable you to manage your entire fleet or mobile workforce while ensuring visibility, safety, compliance, and more. It helps customers eliminate messy paperwork and give it gives your mobile workers powerful tools to do their jobs better, while also giving you insights into your business. You are also going to start seeing and hearing more about AI, as it is feeding into the video and monitoring aspect of drivers.

To learn more about MetTel, visit