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Growing Local Businesses Online. The April 28th Telarus Tuesday call welcomed Vivial’s senior director channel sales, Erin Knese, and Ruby’s partner development manager, Tim Bedford, to discuss how both Vivial and Ruby can help during these bizarre times.  The entire recording is available here.

Vivial at a Glance

Vivial is a groundbreaking marketing technology company that offers a full range of customer engagement tools to help businesses enhance the way they connect with customers, build loyalty, manage content, and track results. They are the only provider in the Channel offering a fully integrated online, social and mobile solution

  • 100,00 local businesses in more than 6,000 industries served over 100 years
  • Unparalleled service and support with a team of experts
  • Vival customers spend an average of $2K/month on digital advertising

Vivial’s main goal is to connect local consumers to local businesses whenever, wherever they might be looking online.  They do this through a suite of innovative solutions that help a business appear on major search engines like Google and social media sites like Facebook. We know there has been a shift in how people are searching for businesses, but they are still looking online and at multiple resources when trying to decide.

Vivial has developed a solution that allows a business to have all of the components necessary for an effective online presence.  Being a Google premier partner, Vivial understands exactly what it takes to help a business show up online.  Vivial’s award-winning marketing platform includes:

  • Facebook Advertising
  • Content Marketing
  • Directory Optimization
  • Review Generation
  • Text Messaging
  • Online Display
  • Google Rankings
  • On-demand Account Services

To identify an opportunity with a prospect, there are four main areas Vivial looks at to see if they would be a good fit for their platform.

So, what does the ideal Vivial customer look like?

Ruby at a Glance

Ruby is more than an answering service. Their live Virtual Receptionists and Chat Specialists get you off the phone, off your website, and back to work. They are here to help you cultivate great relationships, from first impressions to lasting loyalty. Ruby’s friendly receptionists will answer calls with your customer greeting, transfer calls wherever you are, take messages and collect intake, answer FAQs, make outgoing calls on your behalf, and more. Convert website visitors to customers via chat:

So, how do you identify an opportunity?

Vivial and Ruby are a perfect match. While Vivial helps drive quality traffic to your business, Ruby helps ensure no opportunity for engagement goes unattended.

To learn more about Vivial and Ruby visit, and