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Telarus’ own Stephanie Coleman and EJ Worton have completed Nextiva’s Implementation Process Training, which means they’re ready to support your sub-agents’ customers as a Telarus-based implementation support team to work hand-in-hand with Nextiva’s implementation team.

This means that Stephanie and EJ are now ready to:

  1. Set correct expectations on the Nextiva’s post-contract/post-sales process
  2. Walk customers through the Nextiva setup process
  3. Act as the customer’s advocate, ensuring all details are covered and understood
  4. Provide end-user training on Nextiva phones, applications, and products
  5. Act as a single point of contact for the customer through the entire sales cycle – from pre-sales through fully implemented and setup
  6. Support Nextiva in getting the correct information/documentation from the customer in a timely manner

For Telarus Sub-Agents, this means that Stephanie and EJ are ready to support your business by:

  1. Representing your company as the Nextiva implementation and Setup advocate for your customers
  2. Acting as a single point of contact for your customers through pre and post sales processes
  3. Assisting in gathering and explaining all necessary documentation and information
  4. Offering additional support for white-glove customers

Ready to learn more? Call us today!