|
Telarus Completes Automation of Comcast Business Quotes and Customer Paperwork
New technology allows agents selling Comcast Business Internet, voice, PRI, and TV to generate signature-ready documents in seconds.
DRAPER, UT - March 24, 2011 Telarus, Inc., premier telecom master agent and
patent holder of real-time carrier quotes, today announced the launch of their automated Comcast Business Class
qualification and paperwork generator. The technology paves the way for independent agents
partnered with Telarus to check for Comcast availability, configure a custom service
package for their client, and to generate paperwork in real-time. Telarus, one of three national
Comcast Business Class Solution Providers, officially launched Comcast's business product line
to its partners on March 22, 2011.
"We are very enthusiastic about the new Comcast Business Class Solution Provider Program and
this new technology demonstrates our commitment to this relationship,"
said Adam Edwards, president of Telarus. "Comcast Business Class is a very popular offering
and we wanted to make sure that our partners can turn around orders with as little
effort and waiting as possible. We expect the 8-year, $3M investment in our patented GeoQuote
technology to really pay big dividends to our company and our partners selling Comcast Business."
Comcast Business offers uniform, across-the-board pricing on all business class Internet,
voice (POTS), trunks (PRI), and TV services: the only question is that of availability.
Telarus' GeoQuote technology has been programmed to 'know' where Comcast services may be
available within the 19 markets served by Comcast.
Screenshot of a GeoQuote result containing a sample of Comcast Business'
offerings available at a particular address. Note the result contains both
stand-alone Internet and bundle offerings.
"Once the agent selects a package with the proper bandwidth and term, they are then
able to begin the paperwork generation process," added Andrew Morgan, VP of Web Development
for Telarus. "We modeled our interface from online tax preparation services. Just answer
a few basic questions and out comes your paperwork."
Screenshot of Telarus' Comcast Business paperwork generator interface
modeled after online tax preparations services. The process takes
only five steps to complete.
Once the Telarus agent completes the questionnaire, completed paperwork is then
emailed directly to the partner in a matter of seconds as an Adobe PDF attachment.
The paperwork can then be easily forwarded to the client or printed out for
signature.
Sample of an auto-generated Comcast Business order generated by GeoQuote
The new Comcast Business agent program, launched with three selected master agents - including Telarus -
will initially focus on Comcast's small business broadband and voice products that are
comparable to T1 and integrated PRI services offered by ILEC and CLEC
vendors, with later expansion into metro Ethernet networks and internet access.
"This new software is a real game-changer," added Lance Akins, VP of Sales - East for
Telarus, Inc. "Never before has it been so easy to sell business cable offerings than now,
through Telarus. With price points ranging from $100 to $1000, and since most of our agents
focus on larger enterprise businesses, automation is the key to being able to play in the cable space."
GeoQuote and its associated technologies are protected by US Patents 7,916,844 and 7,496,184.
For more information about the Comcast - Telarus, Inc relationship, please contact Justin Chugg,
Business Development Manager for Telarus, at (877) 346-3232.
About Comcast Corporation
Comcast Corporation (Nasdaq: CMCSA, CMCSK) (www.comcast.com) is one of the nation's leading providers
of entertainment, information and communications products and services. Comcast is principally
involved in the operation of cable systems through Comcast Cable and in the development, production
and distribution of entertainment, news, sports and other content for global audiences through
NBCUniversal. Comcast Cable is one of the nation's largest video, high-speed Internet and phone
providers to residential and business customers. Comcast is the majority owner and manager of
NBCUniversal, which owns and operates entertainment and news cable networks, the NBC and Telemundo
broadcast networks, local television station groups, television production operations, a major
motion picture company and theme parks.
About Telarus
Telarus, Inc. is a leading master agent who works with 30
carrier service providers and 250 independent telecom sales agencies nationwide. Established in 2002,
Telarus leverages GeoQuote, a patented real-time quote engine, to provide near instant pricing for
transactional services. Large deal support is offered by Telarus' award-winning team of veteran carrier
experts that help agents improve their sales of complex solutions. Telarus was named the top master agent
by the members of the Telecom Association in 2008, 2009, and 2010.
|