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"Allowing our agents to work where and when they want to is a major focus of Telarus. The quality of life that our agents enjoy means they are not tied down to their computers 24/7 - and now they can escape the home office and still be able to run quotes and close sales."
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Andrew Morgan
VP of Internet Development
Telarus,Inc.
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Telarus in the News
Telarus Releases Telarus Mobile Back Office
Telarus enables its agents to access leads, customer records, order status updates, and run patented real-time quotes on standard mobile web browsers.
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DRAPER UT, March 19, 2009 - Telarus, Inc., premier telecom master agent and patent holder of real-time carrier quotes, today announced the launch of the
"Telarus Mobile Back Office." The built-for-mobile-phone web site allows Telarus agents full
access to the sales funnel management system, commission accounting system, order status
management system, and the recently patented real-time quote system. Located online
at http://m.telarus.com and built specifically for agents working in the telecom channel who
are on the go, the site was unveiled to the public at the annual Telarus Agent Conference in Las
Vegas, Nevada on February 28, 2009.
"We are excited to continue leading our industry in technology innovation"
commented Adam Edwards, president of Telarus, Inc. "The Telarus Mobile Back Office
gives our agents the opportunity to conduct business when they are away from the
office. This flexibility comes in handy when customers need assistance and
can't wait for the agent to get back to their office in order to access important information.
As this industry matures, enabling agents to service their clients will be
paramount for establishing and maintaining relationships that will survive
the inevitable brush with the direct sales channel."
The Telarus Mobile Back Office features many mission critical modules to a Telarus
agent's success, namely:
- Sales funnel management (similar to SalesForce.com)
- Patented automated price quote generation and subsequent proposal generation
- Manual (ICB) price quote status and feedback
- Customer relationship management (tasks, important dates, delayed-send email, notes)
- Commission accounting software
- Important vendor news and/or promotion alerts
- Access to the contact records of all VAR and referral partners
- Vendor Channel Manager rolodex
"In sales, timing is everything" added Lance Akins, VP of Sales for Telarus.
"When a customer needs your help, they expect that you'll be able to assist them now.
The new Telarus Mobile Back Office allows our agents to better compete for and win new
business with their perceived responsiveness, in addition to strengthening existing relationships.
Using this new tool, our agents
are now able to view a new prospect record, run a carrier service quote using GeoQuote,
check up on the status of any previously submitted order, see if that order has
successfully begun paying commission, and more - all while they are away from home.
Only time will tell how many places they choose to work enabled by our
new mobile back office technology: golf courses, coffee shops, dentist waiting rooms,
cruise ships, baseball games, you name it."
According to Andrew Morgan, VP of Web Development for Telarus, Inc., all
customer/prospect records that appear in the mobile back office are linked
to many built-in mobile phone features, such as click-to-dial and click-to-email.
That means that users of the software can click on any phone number and instantly
initiate an outbound call to that number. Likewise, all new leads that are assigned
to a Telarus agent using the mobile back office trigger a text message to alert
the agent that they have a new lead pending follow-up, cutting down response time
to just seconds.
If you are interested in becoming a Telarus agent, please contact Justin Chugg at (877) 346-3232 for more information.
About Telarus
Telarus, Inc., a value added distributor that holds contracts with the world's leading commercial telecommunication carriers, makes it easier and more profitable for solution providers, VARs, and MSPs to sell and source voice and data WAN solutions. Our patented GeoQuote platform combines real-time carrier pricing with advanced research features and branded proposals. Telarus' experienced Sales staff is strategically focused on enterprise WAN and high-capacity bandwidth solutions, making it easier to find the best offer, every time. For its part, Telarus has been named the top Master Agent by the members of the Telecom Association in each of the past three years, the first and only company in the carrier channel to accomplish this feat. Whether you are a top producer or a voice-and-data expert just starting out on your own, there is a place for you in the Telarus community. For more information on the Telarus partner program, please visit www.telarus.com or call the new partner hotline at 877-346-3232.
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