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Momentum Builds for CLECs

Thursday September 18,2008, 11:33 pm ET


RINDGE, New Hampshire, Sep. 18 /Brendan Luna/ -- Small businesses all over the country are discovering a whole new universe of broadband access. As the price of commercial-grade telecommunication services continues to drop, more and more enterprises are starting to drop their plain old telephone service lines in favor of all-digital T1 trunks that deliver voice and data over the same connection. These new enhancements were made possible by the increasing pace of consolidation in the telecommunication industry along with the increasing value bigger phone companies can provide.

At $50 to $75 per month, the average small business telephone customer could expect to pay up to $750 for just 10 regular phone lines, which come with only a standard set of features such as Voicemail, Caller ID, and Three-way calling. From 2000 to 2005, the cost of a dynamic integrated T1 line was well over $800, making it an unattractive option from a pure cost point of view. However, that paradigm has changed with the introduction of sub-$400/month price plans and features that make the old POTs lines look pre-historic.

The New Hampshire area is one place in particular where the analog to digital revolution is gaining traction. One business owner we interviewed about his recent decision to become a digital convert, Peter Anderson, explained that "my biggest hindrance was my ignorance. Had I known that there was a solution that would allow me to increase the number of voice lines, get a full T1 (1.5 MB) of high-speed Internet, all for less than I was paying for my POTS/DSL configuration, I would have made the move a long time ago." Many others like Mr. Anderson are coming to the same conclusion.

Hopefully the CLECs can continue to push the boundaries of innovation and economics. The only thing that can keep them from the promise land is the gatekeeper of competition: the Federal Communications Commission, and the huge Bells (AT&T and Verizon - that's you) who make it a point to spend more money lobbying in Washington DC than Exxon Mobile.Change does not happen quickly in an industry as so heavily regulated as Telecommunications. Recent industry consolidation has provided huge alternatives to the incumbents, who are now under pressure to keep up with new technologies while charging better prices to retain and attract new customer bases.



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