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"What do I like most about Telarus? It's the community that we have built.
Our program enables agents to work together on individual deals, to work together
to earn higher SPIFs from carriers, to network and help each other through our
private bulletin board, and more. Our agents understand that our collective success
benefits everybody, and seeing people reach their professional and financial goals
gives me a sense of accomplishment. Telarus is not just a job, it's a mission."
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Patrick Oborn
VP of Marketing
Telarus, Inc.
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"Telarus has always been a peculiar entity because they attract business through affiliates and then distribute such leads to their agents - a model many inside the telecom industry thought would never work. Kudos to Telarus for not following the status quo and for becoming the newest winner of the top Master Agent category."
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Dan Baldwin, President
Telecom Association
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Frequently Asked Questions
Just the Facts
If this is your first time looking into Telarus, odds are you have questions. Below we
have compiled a list of the questions prospective agents ask us the most so that you can
have the facts at your disposal while making the very important decision of which master
agent is the best fit for you. After seeing what we've done to help our current partner
base grow their carrier business, we're confident that you'll like what you see.
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What is a Master Agent, and why should I use Telarus? |
"I have never worked with a team of professionals that have such a high level of integrity, honesty and so truly interested in helping me grow my business to meet and exceed my goals. I am honored to be a part of the Telarus family!"
Tim O'Rourke
Telepoint Communications
Telarus Agent Since 2003
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ANSWER: A Master Agent is (supposed to be) an agency that 1) signs carrier contracts
and consolidates volume, 2) assists its sub-agents with pre-and-post-sales support, 3) consolidates commissions from multiple carriers into
one monthly commission statement/payment, 4) leverages its size to gain concessions from carriers on behalf of its agents. Since master
agents pool the volume of hundreds of independent agents into a single contract with each carrier, the community at large does not have to
bear the burden of sales quotas, providing for a more stable and stress-free income stream.
Telarus, Inc., founded in 2002 by entrepreneurs Adam Edwards and Patrick Oborn, was created in response to the horrible
agent support they received as subagents. Frustrated with the crazy delays that accompanied each price quote request,
the level of commission they were earning, the lack of accuracy of their commission checks,
and the risks they took entrusting their business to master agents who stood
on shaky financial ground, Telarus was born. Agents today will find Telarus is the best, offering real-time quotes on
the transactional products, personalized support from industry experts on complex solutions, direct contracts with all carrier partners,
audited commissions, and home-grown software that makes agents efficient.
But even more important than the efficiencies
we've created is our reputation. Integrity is at the heart of our business and we take great pride in doing right
by our agents and carriers, every when no one is watching. Our philosophy is that business is a direct reflection
of its owners and management, not an entity you can hide behind while making immoral decisions.
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Is Telarus a Master Agent or a Software Company? |
ANSWER: Both. When our founders, who came from a financial services and engineering background respectively,
set out to build the largest master agency ever envisioned, they did so with a non-telecom perspective. To them,
it was not acceptable that quotes took days, even weeks, to come back. It was not acceptable to manage
a large base of customers using Excel spreadsheets. It was not acceptable to be in the dark with relation to
all of the carrier's service footprint. The only way to build the Master Agent of the Future was to invest
heavily in software so that the necessary efficiencies could be built into the quoting, customer management,
accounting, and commissioning systems. Today Telarus is consistently one of the top producers with each carrier
we represent, and we generate millions of lines of source code each year with our team of software developers
who have built our robust systems on the foundation of PHP, Cold Fusion, mySQL, SQL Server, Java, and JavaScript.
Having our own software development division enables us to produce tools at the request of our agent partners
and employees. All of our peers have to license outside software and try to modify it (good luck) to their
liking. We do not have that challenge, and can adapt to changing business environments in days and weeks
since we employ the best developers in the country.
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What is the ownership and financial structure of Telarus? |
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ANSWER: Telarus is a private company that is 100% owned by our founders, Adam Edwards and Patrick Oborn.
They bootstrapped the company from savings and commissions they were earning as Commission
River online affiliates. Telarus 1.0 consisted of Patrick Oborn generating leads with ShopforT1.com
and Adam Edwards making sales from the steady stream of new prospects. That early stream of residual commission
was re-invested into channel managers that could support new agents, new software developers, and to employ
the services of Cooley Godward Kronish LLP to assist us with the patent
application for GeoQuote, our new real-time quoting software. Today, the equity makeup of the company
remains in-tact without any changes or outside investors. All of our growth has been internally financed through
operations, keeping creditors and outside investors from tainting our decisions or changing our focus on our
number one goal: to revolutionize the way carriers sell telecom through the agent channel.
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How much commission does Telarus pay its agents? |
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ANSWER: The standard commission tier is a 70% residual pass-through with a 75% SPIF
pass-through. If you will sign a carrier exclusivity addendum, we will raise you to
80% residual pass-through and 100% SPIF pass-through for the carriers you commit to Telarus.
Once you complete your agent application
and sign our NDA, we will send you a complete rate deck that contains details. As a Tier 1 Master Agent,
Telarus enjoys the highest commissions available from each of our carrier partners, so our pass-through
is, in many cases, higher that what you can earn working with a carrier on your own.
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How and when are commissions paid? |
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ANSWER: Telarus pays out commissions on the 28th of each month via Electronic Funds Transfer.
International agents can receive their commission via PayPal. If you'd like to learn
more about our commission system, check out our YouTube training video.
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