Nextiva provides cloud-based communications and collaboration solutions designed to simplify the way businesses communicate. Founded in 2006 on the principle of Amazing Service®, Nextiva serves more than 150,000 businesses in the United States from its headquarters in Scottsdale, Arizona.
What you need to know about Nextiva
Nextiva has customers in every vertical, ranging in size from 1 employee to thousands of employees. Although they don’t necessarily have a “sweet spot” some recent successes have been in the multiple location/franchise areas as well as companies that have a remote or mobile workforce.
Beyond product diversity, Nextiva’s key differentiator is providing exceptional customer service. At the foundation of Nextiva’s culture, you will find a passion for delivering what we call “Amazing Service,” and it drives everything they do. Whether it’s offering personalized system walk-throughs for new customers, providing instant troubleshooting for any issues, or even answering questions via social media – they provide you and your customers with great service in any and every way they can.
They are not a good fit for businesses with an international office looking to be on the same phone system as the US offices.
Nextiva Office – Hosted VoIP
Nextiva Advanced IVR
Careerbuilder Top Company 6 years straight
Frost & Sullivan 2015 Customer Service Leadership Award
GetVoIP named CEO Most Innovative Person in VoIP
Learn more by visiting their website.