"We came to tw telecom by way of their merger with Xspedius Communications. At the time, tw telecom was very direct-sales focused and difficult to work with, especially on larger deals. But as time marched on, tw telecom has reinvented themselves to become one of the most channel-friendly carriers in the business.
Today we enjoy an extremely close relationship with our friends at tw telecom; Tomas Yanez, Dale Kammerich, Troy Knuckles, Michael DeWitt, et al. They work very hard to help our agents get access to the resources they need to close large hospitals, libraries, universities, and other instustrial-size accounts. Not to mention the fact they are are one of the only debt-free, cash-flow positive communication companies on the planet."
"tw telecom has a very wide footprint and our channel manager can get very competitive pricing on most products. VERY structured (almost LEC-like), but by god it's going to work! Provisioning process omits a step I like - testing before number port. Each market is run by the local GM, so some things vary city-to-city. twt remains one of my preferred vendors."
Medical Telecom Specialists, LLC
"Telarus is one of the most tenured master agents in the tw telecom partner base and I have had the pleasure to work with them since 2006. During that time they have been consistent producers for us and we see a very bright future together with Telarus and its great agents."
Earn top-tier commission selling for tw telecom!
Apply online or call (877) 346-3232
tw telecom specializes in Ethernet and transport data networking, VoIP, VPN, security, dedicated Internet access, and local and long distance voice services. As of 2011, tw telecom installed the largest quantity of Ethernet ports, second only to AT&T and Verizon.
What You Should Know About tw telecom
In 2006, Telarus was selected by tw telecom to help pioneer their indirect sales channel. As a byproduct of this special relationship, Telarus became the charter member of tw telecom's Master Agency Program. Agents can become a direct agent of tw telecom, or become a sub-agent of Telarus and benefit from this strategic partnership in a number of ways, including compensation structure, for example. Telarus was tw telecom's top channel performer in 2010, and continues to play a key role in shaping their channel direction and results.
Telarus founders Adam Edwards and Patrick Oborn receive tw telecom's top master agent award for the second year in-a-row.
tw telecom generates net income, which is noteworthy for three reasons. First, it means your book of business is safe with them. They're not going anywhere. Second, it means they have the resources to invest more in their network, which is already the largest competitive fiber network in the country. They even have money earmarked to build fiber to customer-specific locations, for the right deals. Third, tw telecom did not lay off anyone in the downturn, not customer service people, not provisioning staff, no one. The result is an award-winning customer experience, which they see as competitive differentiator, and a fundamental driver of their financial success.
tw telecom Products:
Integrated (SIP Handoff)
Integrated (PRI Handoff)
Integrated (Analog Handoff)
Point to Point
MPLS with Voice
Frac 10 Gig Metro Ethernet
If you are interested in becoming a Telarus agent, or if you would like to learn more about our program, please contact Justin Chugg at (877) 346-3232 for more information.
Awards and Recognition for tw telecom
2010 - Top Master Agent
2009 - Top Master Agent
tw telecom Case Study
The following is a real-life testimonial of a Telarus agent who proposed and sold a tw telecom solution to their
customer in the past year.
tw telecom Videos
We've put together the following video with more information about the
tw telecom channel program and product set.