Blog

Telarus Blog

Informative infographics, insightful instruction, researched recommendations, and smart solutions.

Join the conversation! 

Telarus LinkedIn  Telarus Twitter  Telarus Facebook  Telarus G+

1 2 3 ...7 »

Nice InContact Deep Dive

The February 13th Telarus Tuesday call brought Rusty Jensen and Dana Coates of NICE inContact to discuss the latest in contact center. We were also joined by Steve Prodger, SmartAction SVP of customer experience and innovation who discusses how artificial intelligence fits in the co.... read more

Posted in Telarus Blog | Post Comment

Contact Center Deep Dive

The February 6th Telarus Tuesday call brought Jon Heaps and Phil Chandler of Talkdesk to discuss how they are disrupting traditional contat center technology. We are also joined by Phil Brekke, Dizzion channel development manager who discusses opportunities that Desktop as a Service presents for partners.   CRM Integrations for the Contact Center &n.... read more

Posted in Telarus Blog | Post Comment

Standing on the Shoulders of Giants

I have always admired the life and work of Isaac Newton, a man who, 400 years later, is still considered to be one of the most influential scientists in history. Newton was the visionary scientist who discovered gravity, described the laws of motion, invented calculus, and effectively led the scientific revolution. He changed the world. Newton’s colleagues were often left in awe over his discover.... read more

Posted in Telarus Blog | Post Comment

Unified Enterprise Security

The January 30th Telarus Tuesday call brought Masergy's Security Solutions Architect, Trevor Parks to talk about how their Unified Enterprise Security will help grow your Agent or VAR-based business.  Masergy's Managed Security   For almost two decades, Masergy has been pushing the edges of technology.&nb.... read more

Posted in Telarus Blog | Post Comment

Imperva Incapsula Deep Dive

The January 23rd Telarus Tuesday call brought Imperva's Principal Security Solutions Architect, Trevor Parks to talk about how Imperva Incapsula can improve your website security and performance.  Who is Imperva?  Imperva is a leading provider of data and application security solutions that protect business-critical .... read more

Posted in Telarus Blog | Post Comment

Security: When and Why to Use an Engineer

Partners are always looking to sell deeper and wider in each opportunity. The end goal is to be as sticky to their end customers and add as much value as possible. This mindset keeps the customer much more reluctant to want to build a relationship with anyone else and maintain a feeling of loyalty toward their partner. At Telarus, we help our partners understand this thought process and realize th.... read more

Posted in Telarus Blog | Post Comment

How to know if you need advanced cybersecurity solutions

The January 16th Telarus Tuesday call brought OmniNet's CEO Andrew Bagrin and, senior director of channel development, Matthew Lorenzen to talk about how to offer your customers enhanced connectivity and advanced Cybersecurity. Why OmniNet? Since the beginning of 2016, there have been over 4,000 ransomware attacks every day. This means the average ransom demand has risen to $1,077. Along with th.... read more

Posted in Telarus Blog | Post Comment

2017 Year in Review

2017 was a breakout year for Telarus and many of our partners.  We saw many of our partners hit personal sales records in 2017 and as a result, Telarus had a record sales year selling over $11 million in new monthly recurring revenue.  Our growth rate also increased to almost 40 percent for the year, and in the fourth quarter, our sales growth rate hit 50 percent! The industry is increas.... read more

Posted in Telarus Blog | Post Comment

Advanced Selling Techniques

Qualification and Discovery The buyer’s process has changed, today there is an average of 5.4 people involved in the buying decision, and some say it can be as many as ten people. The vast majority of the buying process is now being done online; this means the cold calling outreach is no long very effective.  There are three main categories to finding sales opportunities; there is the suspec.... read more

Posted in Telarus Blog | Post Comment

Backup vs. DRaaS

We can all agree that data is extremely valuable, so it seems reasonable to also say that data protection is important. Data protection and recovery is all about things that can be or are lost and how to find them or get them back. There are two main areas when it comes to data protection, backup and storage. The following are the two most fundamental considerations when it comes to this: Recov.... read more

Posted in Telarus Blog | Post Comment

NaviSite Tailored IT Solutions

Why NaviSite? NaviSite, part of Spectrum Enterprise, is committed to operational and service excellence. NaviSite’s state-of-the-art data centers, and unique access to Spectrum Enterprise’s network infrastructure. NaviSite can deliver customized IT solutions tailored to your current business requirements and in support of your future growth objectives. They also have over twelve years as a VMware.... read more

Posted in Telarus Blog | Post Comment

New AT&T Program Deep Dive

A lot of the hesitancy to jump into the AT&T program in the past has been because of their upfront payment status. Their new mission is to double the channel production over the next three years; they knew that the only way to do that would be to go to a residual compensation model. AT&T has created three tiers of residual programs, the three tiers consists of 16%, 14% and 12%. This means .... read more

Posted in Telarus Blog | Post Comment

Quick Start to Sales for Tech Teams

The November 14th Telarus Tuesday call brought CompTIA faculty member, Kathryn Rose to talk about the importance of having every person on your team be part of the sales process. The entire recording can be found here. Skill Required for Success Every opportunity that you get to be in front of a client is a sales opportunity regardless of your title or position. As the client moves through the s.... read more

Posted in Telarus Blog | Post Comment

What is Managed Security?

The November 7th Telarus Tuesday call brought Mark Peay of Masergy to talk about Managed Security-as-a-Service. The entire recording can be found here. Why Masergy? Masergy has been in business for almost seventeen years, and their hyper focus is in three specific areas. Based on the connectivity and productivity needs of enterprise customers, Masergy developed the “Masergy Software Defined Pla.... read more

Posted in Telarus Blog | Post Comment

Telarus Circuit Monitoring Dashboard in Mobile Application

As the latest incremental improvement to the Telarus Circuit Monitoring product, we’re excited to announce today, the Circuit Monitoring Dashboard will be available within the Telarus Mobile Application. There are a couple of differences to note between the web-based version and the App-based version of the Dashboard: When loading the App-based Dashboard, no resources will be initially selecte.... read more

Posted in Telarus Blog | Post Comment

Telarus - CarrierSales Integration FAQ

As we bring our two great companies together, its important to us to communicate openly with our partner community. We want to set clear expectations and provide guidance so that our partners know where to go for support. Below we have compiled a set of questions that have been asked by other Telarus and CarrierSales partners along with our responses to each.1. Is this a merger or acquisition?.... read more

Posted in Telarus Blog | Post Comment

Telarus and CarrierSales Join Forces to Form Second-Largest Master Agency of Telecom and Cloud

By Patrick Oborn, Adam Edwards, and Richard Murray On October 30, 2017, we publicly announced that Telarus and CarrierSales combined our two companies into one. The all-stock deal will create one of the nation’s largest master agencies, with annual revenue of $85M and monthly new sales generated to our network, cloud, and UCaaS suppliers of over $1.5M. Richard Murray, president of CarrierSales, w.... read more

Posted in Telarus Blog | Post Comment

IoT Pannel Q&A

The October 24th Telarus Tuesday call brought Telarus SVP of Sales Scott Forbush to conduct an IoT panel with Max Silber of MetTel, Charles Stallings of CenturyLink, and Chris Whitaker of Sierra Wireless.  The entire recording can be found here. MetTel Q&A Scott Forbush: What are the current uses of IoT and what are some of the anticipated future uses? Max Silber:  IoT is certain.... read more

Posted in Telarus Blog | Post Comment

How to build your sales strategy

The October 17th Telarus Tuesday call brought CompTIA Faculty Member, Kathryn Rose to  overview traditional and digital selling strategies that will help the sales team start to form relationships with the right decision makers. The entire recording can be found here. Your Buyer has Changed According to Channel economics IT is now consumed more than 80 percent of the time as an operating ex.... read more

Posted in Telarus Blog | Post Comment

SD-WAN Panel Q&A

CloudGenix Q&A Patrick Oborn: Tell us a little bit about the ION platform and the Spirit Wan networks, MPLS, LTE all of these things into one hybrid WAN fabric?   Patrick Wade: ION, instant-on network, is based on x86 commodity hardware. We run our software on top of that and then through that software we combine all the network transport you give us into an underlying network infrastru.... read more

Posted in Telarus Blog | Post Comment

Cybersecurity is a BIG deal

The October 3rd Telarus Tuesday call brought TPx VP of ITx Managed Services, Jared Martin and Manager of Security Operations Center, Adam Weber to talk about Cyber Security and its importance. The entire recording can be found here. Cybersecurity is a Big Deal Why is cybersecurity such a big deal? That is a question that gets asked a lot, and sometimes it might be hard for people to formulate an.... read more

Posted in Telarus Blog | Post Comment

How to enter a Vertical Market

The September 19th Telarus Tuesday call brought CompTIA Faculty Member, Kathryn Rose to talk about best practices for selecting a target vertical market, creating a profile for clients in that market, identifying key influencers in the market, and creating a positioning statement. The entire recording can be found here. Benefits of Entering a Vertical Market No matter what you think or what anyo.... read more

Posted in Telarus Blog | Post Comment

Why you should be using Rackspace

The September 5th Telarus Tuesday call brought Rackspace Regional Partner Manager, Vicki Patten to introduce the new Rackspace team for Telarus and to talk about their sales tools. The entire recording can be found here. Who is Rackspace? Since 1999, Rackspace has been listening to their customers as they explore how technology can better serve their business.Rackspace currently has twelve data .... read more

Posted in Telarus Blog | Post Comment

Responding to the threat of Weaponized Data

In 2012, the U.S. stationed several new AH-64 Apache choppers in Iraq. When the Apaches arrived, some of the soldiers posed for pictures and posted them to the internet. Unbeknownst to them, the enemy got ahold of the pictures and examined the geotags — the embedded data that showed when and where the picture was taken. Per the Army press release: “When a new fleet of helicopters arrived with a.... read more

Posted in Telarus Blog | Post Comment

Circuit Monitoring Solved!

The August 29th Telarus Tuesday call brought Telarus VP of Technology,  Michael Brown to discuss Circuit Monitoring with Ticket Resolution. The entire recording can be found here. Circuit Monitoring If you sign someone up for circuit monitoring what happens today is that Telarus will monitor that circuit from an agent on the East Coast and the West Coast of the united states. We ping and tr.... read more

Posted in Telarus Blog | Post Comment

XO's One Program Summary

The August 22nd Telarus Tuesday call brought XO/Verizon Managing Partner Channel Sales JJ Harrison and Partner Sales Manager Heather Whittemore to discuss their products and offerings. The entire recording can be found here. One Program Summary Many people are asking what’s going to happen to the XO program now that Verizon has purchased it and how it is being integrated. We want to make sure th.... read more

Posted in Telarus Blog | Post Comment

SD-WAN Case Studies

The August 8th Telarus Tuesday call brought Bigleaf Co-Founder & VP of Sales/Marketing Jeff Burchett, SimpleWAN VP of Sales Brian Perdue, and Ecessa VP of Development & Technical Support Mike Siegler to talk about SD-WAN and to share a few case studies. The entire recording can be found here. BigLeaf Bigleaf Cloud-first SD-WAN is the next generation of internet optimization – based on th.... read more

Posted in Telarus Blog | Post Comment

User Experience Matters

Here is why you should worry about user experience first and think about price last because it takes care of itself.  You can’t afford to not move your organization to cloud based collaboration. The power of Unified Communications and Collaboration (UCaaS) is becoming more and more recognized.  As companies consider the move to UCaaS, I see them starting with a financial model and a wo.... read more

Posted in Telarus Blog | Post Comment

Learn all about RapidScale's Cloud Solutions

The August 1st Telarus Tuesday call brought RapidScale Partner Experience Manager for the Central Region, Paul Overstreet to talk about the Cloud Solutions RapidScale has to offer. The entire recording can be found here. Who is RapidScale? RapidScale was founded in 2008 and is now known as the number one managed cloud services provider with a global footprint. They strive to be the most custome.... read more

Posted in Telarus Blog | Post Comment

Commission Reporting in the Telarus Agent Back Office

The July 27th Telarus Tuesday call brought Telarus Software Developer, Daniel Vest to share some valuable information about commission reporting in the Agent Back Office. The entire recording can be found here. Commission Reporting For a small business with limited or no access to capital, timely receipt of commissions can be a matter of life and death.  As an independent agent, you have t.... read more

Posted in Telarus Blog | Post Comment

1 2 3 ...7 »

Categories

Archive


rss RSS Feed


Not a partner yet? Contact us for more information and we'll be in touch right away!