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Comcast Business Interview on Their New Enterprise Services

The September 6, 2016 Telarus All-Partner Call featured co-founder Patrick Oborn speaking to Albert Krivopisk and John Keller of Comcast Business about their new services and how they are making a name for themselves in the enterprise cloud connectivity and hosted UC space. The entire recording can be found here. Comcast Coax Coax is the service most people associate with Comcast Business. It’s .... read more

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inContact is Changing the Contact Center Game

At Telarus, my job is to spot opportunities in the marketplace and educate our partners, and the broader agent channel, on how they can leverage products offered by our service providers to create complete solutions for their clients. A metaphor I like to use is one of a chef who shares his recipes with the world, with a cupboard full of the best ingredients (suppliers) to choose from. Our partne.... read more

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EPIC Connections Partners with Telarus to Provide Contact Center Subject Matter Expertise

New program makes it possible for Telarus’ network of 2,000+ cloud and telecom agents to unlock more revenue by leveraging EPIC’s expertise in designing, sourcing, and implementing Contact Center solutions September 27, 2016 Sandy, UT – Telarus, Inc. – owner of VXSuite and national distributor (Master Agent) of voice, data and cloud infrastructure services today announced it has partnered with E.... read more

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13 Things Your Channel Managers Have Been Afraid to Tell You – Until Now!

We all have that friend. The one with a blind spot as big as the sun. That friend who keeps doing dumb things because she doesn’t know any better. That friend who refuses to do things to help himself. That friend who continues to cheer for the Dodgers when they have so many better options (sorry Patrick Oborn J). We all have blind spots. Google defines a blind spot as “an area where a person’s vi.... read more

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Triple Crown (And More) in One Customer

The Relationship Dynamic Networks Advisors works with an alarm company with 150 employees and a new50,000 square foot corporate office. The Challenge Originally, the customer had an on-premise phone system as well as servers andmission-critical apps in a data center. They were building a new location and neededconnectivity. Dynamic Network Advisors met with the client and asked discovery ques.... read more

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Telarus Announces New Partnership with Ecessa SD-WAN Technology

Sandy, UT – September 15, 2016: Telarus, Inc. – a Master Agent and owner of VXSuiteTM and national distributor of voice, data and cloud infrastructure services – and Ecessa, a leading software-defined wide area network (SD-WAN) provider, today announced a formal partnership. The partnership will provide customers with resilient, high-bandwidth, wide area networks (WAN). “Telarus has a game plan t.... read more

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What are Your Business Growth Strategies?

When I was a kid, there was a series of books I fell in love with: Choose Your Own Adventure. There were dozens of these books and they were perfect for nine-year-old me. The one I remember best was called “The Cave of Time.” Here is the synopsis: You are hiking in Snake Canyon when you find yourself lost in the strange, dimly lit Cave of Time. Gradually you can make out two passageways. One cur.... read more

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Hidden in Plain Sight (Part Three)

Easily Deepen Your Wallet-share With Microsoft Opportunities Read Part One and Two of this series. Over the last two weeks, I have challenged you to ask new questions during the selling process to learn more about your customer. This week we focus on Microsoft opportunities. I have previously written about the many Microsoft opportunities available in the channel. This.... read more

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Hidden in Plain Sight (Pt. Two)

Easily Deepen Your Wallet-share with ShoreTel, Skype for Business, and PCI Service Compliance Read Part One of this series. Last week, I wrote about adding questions to your sales conversations regarding 1) Redundancy, 2) Circuit Monitoring, and 3) Network Security. I hope you tried this and had some successful sales conversations. This week I challenge you with three new products to.... read more

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Hidden in Plain Sight (Pt. One)

Easily Deepen Your Wallet-share With Redundancy, Circuit Monitoring, and Firewall Questions. I attend a lot of conventions and events that feature cloud voice and infrastructure providers. From circuit monitoring to voice conferencing, I believe I have heard a thousand sales pitches. Often I hear about a product, and I think, “That is super cool – I need to write a blog about how that p.... read more

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How to Build the Perfect Prospect List

The cost of acquiring new customers is on the rise because it is now more difficult to get their attention. They have become immune to traditional marketing tactics. The key to regaining the attention span of your prospects is to understand and cater to their interests. As a sales professional, your primary responsibility is to gain empathy towards your prospects, which enables you to create a me.... read more

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Reputation Management

The August 23, 2016, Telarus Tuesday call brought Jim Mueller with Maestros of Marketing in to talk about how to manage your reputation online and best practices. The call recording can be found here:  https://www.youtube.com/watch?v=EgBt9OUsEFc Who is Maestros of Marketing Formed in 2008 by online sales and marketing experts whose goal was to create online marketing solutions that were mor.... read more

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Why Buy from a Master Agent?

Time for some true confessions: The first telecom sales company I worked for was a multi-level marketing company. There, I said it. Although “technically” we sold long distance services, the *real* money was made convincing other people to sign-up underneath you. I'm sure you've no doubt been approached several times by network marketers swearing that their MLM is ground floor and that you're li.... read more

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Telarus Earns Platinum Partner Status with WOW! Business

Master Agent catapults to first Platinum Partner after explosive sales growth during the first half of 2015. August 12, 2016 SANDY, UT - Telarus, Inc., creators of GeoQuote and distributor of data, voice, and cloud services, today announced it has achieved the newly-created Platinum Partner status with WOW! Internet, Cable and Phone, a leading provider of high speed internet, voice, cloud, and c.... read more

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SD WAN Carrier Comparisons

The July 26, 2016 Tuesday call brought Telarus VP of engineering Tyler Smith for an SD WAN carrier comparison. The entire call recording can be found here. SD WAN Baselines There are five major points that should be understood before diving into carrier comparisons. You can also review SD WAN in depth with our blog What SD WAN Is and What It Is Not Replace high-cost MPLS/private bandwidth wit.... read more

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Telarus to Sponsor Women in the Channel Networking Event at Channel Partners Evolution on August 14

Washington, D.C. – August 12, 2016— Telarus Inc., master agent and owner of VXSuite and national distributor of voice, data and cloud infrastructure services, announced it is a platinum sponsor at the 12th  Women in the Channel  (WiC) Networking and Enrichment Event during the Channel Partners Evolution Conference & Expo.  The WiC event will be held from 5-8 p.m., Aug. 14t.... read more

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Optimizing Your LinkedIn Profile

LinkedIn is the preferred platform to showcase one’s professionalism and to network with alumni, interest groups, and past, present, and potential future employers. The social giant has grown to over 433 million users and averages two new members every second! The August 9, 2016 Tuesday Call featured Telarus VP of Marketing Amy Bailey who covered LinkedIn profile optimization and best practices..... read more

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Maslow’s Needs Revised for 2016

Do you remember learning about Maslow’s Hierarchy of Needs in high school? For those who may not remember, Abraham Maslow was the social scientist who wanted to understand what motivated people to action. He believed people possessed a set of “unwritten needs” and, if understood, could explain why a person would make a particular choice. It started with the basics – air, water, food, and shelter. .... read more

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Five Reasons to Check Out Hosted UC Lab at the Telarus Booth at Channel Partners Evolution

Unified Communications has been difficult for some of our partners to understand, and that’s okay. As the leader in hosted UC and promoter of the UC Triple Crown (hosted UC, network, and monitoring software), we have embraced the responsibility to educate the partner community and to pave the way for them to become professional UC consultants. To do that, we have created training opportunities an.... read more

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Can Agents Make Money Selling Microsoft?

The August 2, 2016, Tuesday Call brought Telarus co-founder Patrick Oborn to talk about Microsoft’s key features, supplier integrations, and selling tips. Watch the entire call recording here. The Microsoft name triggers a wide range of responses. Some system admins and customers love them, while others hate them. What is undeniable is that most if not all businesses use some element of Microsoft.... read more

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Telarus Announces New Partnership with Fusion

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SANDY, UT. (August 2, 2016) Telarus Inc., master agent and owner of VXSuite and national distributor of voice, data and cloud infrastructure services, today announced that it has entered into a partnership with Fusion, a leading provider of cloud services. Telarus will distribute Fusion’s fully integrated suite of cloud communications, cloud connectivity and managed network service, and cloud com.... read more

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Nine Things that Make Good Telecom Agents Great

Telarus has been around since 2002 which has brought many experiences working with agents both successful and struggling. I have taken the top 9 characteristics of the very successful agents we've had the pleasure of working with and made a short guide for quick reference. Speed Great telecom agents are easy to get in touch with, and when asked, respond to their customer’s ne.... read more

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Contact Centers Reputation Versus Reality

The July 19, 2016 Tuesday Call brought Telarus SVP of operations Bryce Hayes and inContact channel sales director Geoff Chretien to train on contact centers. The entire call recording can be found here. Reputation Versus Reality Contact centers have gained a slightly negative association over the years due to overseas shops cultivating a feeling of poor experience. The reality is almost everythi.... read more

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Telarus to Exhibit at CompTIA ChannelCon 2016 – Booth # 604

Telarus Inc., master agent and owner of VXSuite and national distributor of voice, data and cloud infrastructure services, to Showcase XVSuite Tools at the IT Industry’s Premier Conference for Collaboration, Education and Networking in Hollywood, Fla. #ChannelCon16    Sandy, UT August 2, 2016— Telarus Inc. today announced it is exhibiting at CompTIA ChannelCon 2016 “Breaking Boundaries.... read more

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IPitimi joins the Telarus Master Agent Catalog

The hosted UC company focuses on tailor-made solutions with custom integrations and applications  for 2,000+Telarus partners Sandy, UT August 2, 2016- Telarus Inc., master agent and owner of VXSuite and national distributor of voice, data and cloud infrastructure services, today announced that it has entered into a partnership with IPitimi, Inc., a global provider of managed services a.... read more

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The Master Agent Business is a Relationship Business

"This is a relationship business," I said to the new executive I was mentoring."Can we pay our partners less because of that relationship?" he asked."No, we pay our partners market rate," was my reply."Well, how is it a relationship business?"   I responded to his question, but I felt my answer was so incomplete that I've continued to think about what it means to be a relationship business a.... read more

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Why Your Recurring Commissions Get Cut Off

Service providers don’t see the world the same way you do. That’s why your hard earned recurring commissions get cut off, and it’s why you need to understand how a service provider thinks and behaves to protect your own. The Letter Patrick Oborn and I purchased an old master agency years ago. This master agency specialized in online sales of residential switched long distance. Long story short, .... read more

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What You Need to Know About CompTIA

The July 12, 2016 Telarus Tuesday Call brought special guest Dean Galbreath from CompTIA to the stage to talk about CompTIA in the channel. Watch the entire call recording here. Who is CompTIA CompTIA is a not for profit, global, IT industry trade association, headquartered in a suburb of Chicago. 2016 was the 34th year CompTIA has been serving the IT Industry with an extensive They are best k.... read more

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Find the Hosted UC Best Fit in GeoQuote

The 2016 Telarus Partner Summit revealed a new technology partners have been craving: Hosted UC real-time pricing in GeoQuote. Telarus is known in the industry as the Hosted UC-focused master agent. Partners can now win a Telarus Triple Crown by selling monitoring, network and hosted UC and earn a reduced MRR requirement to attend the annual Telarus Presidents Club. This week's Tuesday call brough.... read more

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And the Survey Says: Telarus Partner Support is Top-notch

I love my job at Telarus, which is to ensure we have the right people and the right teams in place to provide the right support for our partners. This includes overseeing the partner support and solution teams (engineering, project management, solution sales, and account management). My job is to determine whether we are doing enough, what we could do better, and what we need to prepare to do in t.... read more

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